Alerting

For cases where you want to be notified when your report hits a critical value, Optimize has an alerting function. To create an alert, the report needs to be in a collection. Inside the collection, navigate to the “Alerts” tab to see all alerts defined for reports in this collection. You can manage an Alert by moving the mouse over the alert entry and clicking the edit or delete buttons in the context menu to the right.

Click the “Create New Alert” button in order to create a new Alert. You will then see the following modal:

You need to give the alert a name, define an email address of the person who will receive the alert and state the report, which causes the alert. Alerts can only be created for reports, which are visualized as a single number and are in the same collection as the alert. Have a look at the report section on how to define single number reports.

In addition, you need to set a threshold, when an alert should be triggered. Notification will be sent to the email address as soon as report value hits the threshold, then (in case you enabled reminder notifications) each period of time you defined, as long as the value is above (or below, as defined) the threshold. Finally, you’ll get a resolve notification, as soon as the report value is back to normal range.

For example: you defined an alert which should be triggered when the report value becomes greater than 50. You also enabled reminder notifications to be sent each hour. Here’s what you get:

Send Alerts to External Systems

It is possible to configure Optimize to send alerts to an external system when needed. The details on how configure and add a target system are explained here. Once at least one target system is configured, Alerts will have a new input option to select one of the configured systems.